Inside Sales Representative

Why should you join Sales Operations?

As an Inside Sales Representative within WWT, you will have the ability to work within a high-performing team including Client Managers, Sales Engineers and Service Sales Reps to truly own the full scope of business and understand WWT’s customer and business needs. The ability to realize and master the full quote to cash process will provide great value to WWT and the many verticals in which Inside Sales operates. The clearly defined career path within Inside Sales, as well as their excellent organizational leadership, makes this role a great opportunity to excel in a customer-facing aspect within the ever-growing IT field, both domestically and internationally.

Responsibilities Include:

Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts
Strong working knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services
Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
Proactively build and maintain a strong working knowledge of assigned accounts
Proactively build and maintain a strong working knowledge of strategic OEM products and services
In-depth knowledge and use of WWT tools, processes and partner-facing applications to build and validate technical configurations
Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Proactively leverage product promotions and rebate incentives
Working knowledge of the partner registration process
Ability to recognize an opportunity to upsell or attach services
Proactively provide detailed quote and order management reports to key stakeholders
Assist, mentor, and onboard new sales ops employees

Personal Attributes:

Ability to build and maintain strong relationships both inside and outside the organization
Excellent communication skills
Strong organizational skills
Capability to multi-task and respond to change
Perform duties with accuracy and with a strong degree of urgency
Ability to prioritize and perform work in a timely manner
Team Player
A passion for learning and continued education
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Qualifications:

B.A., Business, Finance or other related field or equivalent work experience within the IT industry
Minimum of two years sales or sales support experience in the information technology industry
Proficient PC Skills (MS Office Suite)
Ability to effectively utilize WWT internal systems, tools and processes
Demonstrated leadership, communication and problem-solving skills
Ability to travel as required meeting team and departmental goals (<25%)