General Manager

Key Responsibilities

Drive Results (Financial Performance)
Focus on achieving and exceeding revenue, profitability, and performance targets through strategic planning, data-driven decisions, and proactive action.
Track revenue, margin, and budgetary targets-coach to results
Monitor sales performance daily/weekly/monthly and adjust strategy as needed.
Optimize product menus, mix, pricing, and promotions with Commercial Corporate Teams.
Manage menus (banners, sequencing, deals, promotions, add-ons).
Maximize delivery performance where applicable.
Maximize curb side performance where applicable.
Collaborate cross-functionally to test and scale new revenue-driving initiatives.
Activate action plans when KPIs fall below target (staffing adjustments, targeted promos, re-merchandising).
Optimize profitability through fiscal discipline, cost management, accurate reporting, and fiscal accountability.
Approve payroll, PTO, and overtime.
Review and act on sales, invoices, and performance reports.

Qualifications & Skills

Bachelor’s degree or 7+ years’ experience in lieu of degree, in a supervisory or management role in a retail setting, specifically with POS business operations, knowledge of inventory control systems and strong retail business acumen
 Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
 Cannabis industry working experience preferred but not required
Must be at least 21 years of age
Exceptional customer service skills
Positive attitude, team player and strong work ethic
Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must pass any and all required background checks
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Must be able to obtain and retain a Registered Agent Card issued by the state of operation
Must have excellent organization and time management skills
Must be focused, and detail oriented
Must be able to communicate clearly and effectively

Working Environment

This position primarily performs duties onsite in a retail dispensary store environment.