Behavioral Health Specialist, Bilingual
- Location
- Cleveland, OH
- Work type
- Full Time
- Posted
- 2026-08-05
Job description
JOB DUTIES & RESPONSIBILITIES
Provides community psychiatric support and care coordination which includes health promotion, comprehensive transitional care, individual and family support, and referral, linkage and advocacy relative to community resources.
Conducts level of care assessment.
Provides services to clients as related to social determinants of health including, but not limited to:
Housing/Neighborhood/Environmental needs
Social Supports/Community and Peer needs
Economic needs
Education and Vocational needs
Regularly monitors client status and service utilization to ensure that appropriate level of care is maintained.
Works with clients to develop individualized treatment plans and performs treatment plan reviews and updates.
Communicates vital treatment information from external providers to The Centers treatment team in order to coordinate client care.
Works on a multidisciplinary service team, in collaboration with Nurses, Physicians, and Pharmacists to achieve positive client health outcomes.
Actively assists clients in obtaining and maintaining comprehensive healthcare.
Attends medical appointments with clients as needed. Transports and/or accompanies clients to appointments as needed.
Provides ongoing communication to client, healthcare teams, and client’s support network to ensure follow-up and coordinated treatment.
Performs basic administrative tasks related to the job, which includes but not limited to:
completion of clinical records, forms and reports
completion and posting of progress notes within 24 hours of service (Policy P207.00)
completion of daily tracking log
completion of required weekly billable hours
Performs other duties as assigned.
JOB QUALIFICATIONS
Must have:
A Bachelor’s degree in Social Work, Psychology or a mental health related field. If in a related field, must have two years care coordination or case management experience.
A valid driver’s license in the State of Ohio with access to an insured vehicle for client transportation.
The ability and desire to work closely with other team members.
The ability to form effective therapeutic relationships to engage clients in the mutual assessment of problems and goal-setting, and to help coordinate care plans from initial contact through end of service.
Excellent oral and written communication skills
The ability to make sound decisions under stressful conditions
Demonstrated clinical skills, and an ability to organize and prioritize tasks.
An awareness of and sensitivity to the cultural diversity of the populations served.
Bilingual in Spanish
Preferred:
Prior experience working with SPMI adults.
Using creativity and a drive for results, act as a liaison for the client to receive community resources.
A working knowledge of the stages of growth and development and family dynamics.
The ability to understand and accept a team approach to service delivery, and agency and program philosophy and goals.
Wellbeing and Benefits
Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices to meet the different needs of our staff.
Choice of medical and dental plans
Health Savings Account
Flexible Spending Account for Health and Dependent Care
Vision
Support for Continuing education and credential renewal
Life Insurance
Retirement Savings (401K) with a company contribution
457 (b) Savings
Mental Health Support
Employee Assistance Program
Calm Subscription
Short and Longterm Disability