Project Manager

Key duties:

Own the full deployment lifecycle from proposal through commissioning and handoff
Develop, manage, and communicate detailed project plans across multiple departments
Coordinate internal and external resources including field teams, ISPs, structured cabling contractors, and suppliers
Manage internet service delivery including carriers and aggregators, ensuring circuits are ordered, validated, tested, and activated on time
Serve as the primary client liaison for deployment progress, readiness, and milestone execution
Ensure deployments meet brand standards, quality expectations, and timeline commitments
Track risk, manage scope, and issue change orders as needed
Drive pre-construction and construction coordination including low-voltage requirements, MDF/IDF readiness, and infrastructure dependencies
Align internal milestones across procurement, engineering, software, and operations
Maintain accurate and timely project documentation and reporting
Support pre-sales engineering by defining scope, timelines, and delivery requirements
Host client and internal project calls and drive accountable next steps
Champion continuous improvement across deployment processes, playbooks, and tooling
Contribute as a positive team member and help build a high-standards delivery culture

Key Qualifications:

Proven success managing technical deployments in IT, networking, telecom, or similar industries
Direct experience managing internet circuit delivery and carrier coordination
Strong understanding of network infrastructure and deployment dependencies
Clear, organized, and concise communicator who takes initiative and follows through
Ability to manage multiple complex projects with precision and urgency
Process-driven mindset with experience building repeatable delivery frameworks
High attention to detail and commitment to documentation and communication rigor
Comfortable interfacing with executives, landlords, construction teams, and technical stakeholders
Creative problem solver with a get-it-done mentality and high personal accountability

Nice to Have:

Background in managed services, SaaS-enabled service delivery, or workplace technology
Familiarity with coworking or commercial real estate build-outs
Experience with project management tools such as Monday.com, Retool, HubSpot, or similar