Mail & Office Services Associate

Why This Role Matters
From tracking important deliveries to keeping shared spaces stocked and meeting-ready, your work helps create a smooth, organized, and welcoming workplace experience.

What You'll Do
Mail & Package Operations
Receive, sort, track, and distribute mail and packages from FedEx, UPS, USPS, DHL, Amazon, and other carriers
Process deliveries and pickups while maintaining accurate tracking records
Respond to mail and package inquiries and follow established security and safety procedures
Workplace & Hospitality Support
Restock pantries and beverage refrigerators and maintain shared areas
Reset conference rooms and assist with meeting or open-space setups
Support additional workplace tasks and maintain clean, organized spaces

Customer Service & Team Support
Provide friendly, professional service and maintain strong attention to detail
Follow site and client procedures and support team coverage as needed
Participate in cross-training and contribute to team metrics and service goals
Adapt to schedule changes and evolving business needs

What You Bring
High school diploma or equivalent required
1+ year of experience in mailroom, office services, hospitality, logistics, customer service, or a similar environment preferred
Strong organization and attention to detail
Professional and customer-focused approach
Ability to work independently and as part of a team
Basic computer skills and ability to learn new systems
Flexibility to work varying schedules based on business needs

Physical Requirements
Ability to lift and move packages and workplace materials up to 55 lbs.
Ability to stand and walk for extended periods
Ability to safely handle and restock beverage products as part of workplace operations
Ability to use carts and other workplace equipment to transport materials