Senior AI Enablement Specialist (Healthcare Consulting)

Key Responsibilities

1- Embedded AI Enablement & Adoption:

Rotate through firm departments to work hands-on with staff applying Claude and Microsoft 365 AI to their actual work.

Develop a transparent, criteria-based prioritization method for department rotations and/or use cases and translate it into an AI Enablement roadmap approved by leadership to work against.

Diagnose where AI can remove effort or raise quality, then co-build solutions in the flow of work: models, decks, documents, analysis, and contract-review support.

Leave each team measurably more capable and self-sufficient than before the engagement.

2- Training, Coaching & Best Practices:

Deliver hands-on coaching, office hours, and just-in-time guidance tailored to each department’s work.

Build and maintain reusable prompts, templates, playbooks, and reference materials.

Move staff from basic to confident, high-value, and safe use of AI tools.

3- Roadmap & Product Feedback Loop:

Capture field-level needs, friction, and product ideas surfaced while embedded.

Translate them into structured intake for Product Management and help triage tech-enabled opportunities.

Serve as P&T’s ear to the ground across the firm.

4- Responsible & Secure AI Use:

Reinforce firm policy on data handling, PHI, confidentiality, and approved tools in every engagement.

Model compliant AI practices (HIPAA, firm AI governance) and escalate risky patterns.

Ensure adoption never outruns the firm’s security and compliance posture.

5- Measurement & Reporting:

Track adoption, use cases, and productivity outcomes across departments.

Report results and ROI to P&T leadership and surface high-leverage patterns worth scaling firm-wide.

Key Qualifications

Bachelor's Degree in Business, Information Systems, Communications, Healthcare Administration, Data/Analytics, or related field. Equivalent professional experience considered.

5+ years combining business/operations, consulting, training/enablement, or solutions delivery, with demonstrated hands-on use of generative AI tools in a professional setting.

Proven ability to work independently across multiple functions and ramp quickly in unfamiliar domains.

Track record of driving tool or process adoption and turning business problems into practical, usable solutions.

Excellent communication and coaching skills with both technical and non-technical audiences at every level.

Hands-on with Claude or comparable enterprise AI assistants.

Healthcare, consulting, or other regulated environment experience preferred.

Financial modeling in Excel and/or executive presentation development in PowerPoint experience preferred.

Exposure to contract review, Medicaid / healthcare finance, or analytics/BI preferred.

Prior AI champion, enablement, or center-of-excellence experience preferred.

Critical Professional related Technical Skills

Advanced, hands-on proficiency with Claude (Desktop, Claude for Excel, Claude for PowerPoint) and prompt design.

Strong Microsoft 365 skills: Excel (modeling), PowerPoint, Word, Teams, SharePoint.

Ability to build and improve real deliverables: models, analyses, presentations, and documents.

Working familiarity with P&T capabilities and the Constyn platform sufficient to intake and route product ideas.

Learns new tools quickly and explains them simply.

Preferred Education and Certification

Change management certification (e.g., Prosci / ADKAR).

AI / prompt-engineering credential or equivalent demonstrated proficiency.

Instructional design or adult-learning training.

Microsoft 365 or analytics (e.g., Power BI) certifications.

Other Requirements

Sound judgment with confidential and sensitive information; strict adherence to HIPAA, data-handling, and firm AI governance policies. No PHI in unapproved tools.

Builds trust and influences across all levels and functions without direct authority.

Self-directed and highly organized; manages a rotating, multi-department schedule.

Simple approaches, critical thinking, curiosity, initiative. Comfortable navigating ambiguity.