HR Generalist – Programs & Operations

Responsibilities

Leave, Claims & ADA

Serves as primary system administrator for LOA/STD/PFL (FMLA, State-specific leaves e.g., NY PFL) programs, and partnering with warehouse HR teams on leave management
Manages the ADA interactive process and accommodation documentation, advising managers on requests and return-to-work plans

Payroll Administration

Administers weekly and bi-weekly payroll processing
Processes wage garnishments and support orders accurately, ensuring legal compliance and timely deductions
Processes special pay requests, including holiday pay, bereavement, and jury duty compensation

Training, Communications & Documentation

Creates, administers, and tracks completion of company training programs, including required compliance training
Drafts, creates, and distributes all company-wide communications from HR, including employee milestone updates (birthdays, work anniversaries)
Designs and maintains polished internal HR materials (e.g., one-pagers, manuals, SOPs, and presentations) across benefits, policies, and other HR programs.

Program Coordination & Operations

Coordinates project plans, timelines, meeting materials, and stakeholder follow-up, tracking action items to ensure timely completion of deliverables across HR initiatives
Processes HR purchase orders in partnership with accounting
Serves as the first point of contact for HR-related questions and requests, including employment verification

What Will Help You Thrive

5-7 years of progressive HR generalist experience
Working knowledge of federal, state, and local employment law, including FMLA, ADA, state leave programs (e.g., PFML/PFL), and wage and hour requirements
Experience with HRIS and payroll systems; ADP WFN experience a plus
Expert-level proficiency in Excel and Microsoft Office, including pivot tables, data validation, sheet linking, Power Automate, and mail merge
Instructional design and document-creation skills, with the ability to produce polished one-pagers, manuals, SOPs, and presentations
Excellent written and verbal communication skills
High degree of discretion and sound judgment in handling confidential employee information
Strong organizational and project-management skills; able to juggle multiple priorities and deadlines