Forward Deployed Engineer

Responsibilities
Support strategic enterprise opportunities through technical discovery, solution design, and executive customer engagements.
Own technical demos, solution design, and proof-of-concept initiatives.
Ensure successful customer implementations and serve as the escalation point for complex technical challenges.
Represent the voice of the customer by translating customer feedback into product and engineering priorities.
Work directly with strategic accounts to solve their problems, personally designing, building, and shipping integrations and AI-agent workflows that connect Balance’s products into their systems.

Requirements
5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, or Solution Architecture.
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Electrical Engineering, or a related technical field.
Exhibit strong business judgment about deal economics and ROI, and the instinct to know when to build versus when to push back on scope.
Sharp ability to get to the core of a customer’s problem and its context, and communicate it clearly, internally to Balance’s teams and externally to customer stakeholders.
Hands-on ability to build and configure AI-agent-based workflows and integrations using modern coding and agent-orchestration tools, able to personally design solutions connecting Balance’s products into client systems, not just direct others to build them.
Experience supporting enterprise sales cycles and engaging with executive stakeholders.