Recovery Operations Admin (Impounds & Repossession)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Review impound accounts for pick up / opposition
Recovery of seized vehicle, following State and Federal Guidelines
Authorize / track lien opposition for resolution
Prevent lapses and clear up inconsistencies in agent updates
Maintain effective communication with repossession agents, collection and other internal departments.
ESSENTIAL KNOWLEDGE, SKILL & LICENSES:

Detail-oriented, ability to prioritize multiple responsibilities.
Effective and professional verbal and written communication skills.
Intermediate PC skills; ability to work with multiple platforms.
Good interpersonal skills and teamwork awareness.
Familiarity with vehicle values, reconditioning cost / benefits, and wholesale remarketing channels desirable.
Ability to understand and interpret state-specific laws on third-party liens for storage and repairs.
EDUCATION AND/OR EXPERIENCE:

Minimum of a High School diploma or equivalent.
Previous work experience in consumer credit or banking, preferably in automotive finance, impounds or repossessions is helpful.
MACHINES, OFFICE EQUIPMENT & SOFTWARE:

Daybreak or other retail consumer servicing systems
Web navigation and/or web-based applications
Personal computer: Microsoft Word, Excel, and Outlook
10- key calculator and QWERTY keyboard skills.
Copier, Faxing & other general office supplies.
Licensed Notary preferred

PAY RATE:

$18.47/hour + potential performance-based monthly bonus and additional department incentives.

The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
*bonus is not guaranteed and is subject to change.

FULL TIME BENEFITS

Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
Wellness Programs
Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
Employee Loan Assistance
Annual Flu Shot
Paid Vacations Days
Paid Sick days
Paid holidays
HGym (available in our Los Angeles, CA & Dallas, TX office)
Rental Car Discounts, Dell Member Purchase Program
UKG Wallet