Personal Auto Bodily Injury
- Company
- Hankey Group
- Location
- Los Angeles, CA
- Work type
- Full Time · Hybrid
- Posted
- 2026-08-05
Job description
This role is responsible for investigating, evaluating, negotiating, and resolving bodily injury claims. We are seeking an adjuster with BI experience or a strong PD adjuster looking to advance into bodily injury claim handling.
What You'll Do as a Personal Auto Bodily Injury (BI) Claims Adjuster:
Manage a dedicated inventory of personal auto bodily injury claims
Investigate liability, causation, and damages
Review medical records and supporting injury documentation
Establish and maintain appropriate reserves
Negotiate settlements with claimants and attorneys
Analyze liability and comparative negligence issues under California law
Draft Large Loss Reports for high exposure claims
Intake and summarize lawsuits Coordinate to retain defense counsel when necessary
Handle and monitor litigated claims
Attend mediations as needed
Identify subrogation opportunities and SIU referrals when appropriate
Maintain accurate claim documentation and regulatory compliance
Qualifications
What do we look for in our Personal Auto Bodily Injury (BI) Claims Adjuster?
1–3+ years of personal auto claims experience
Bodily Injury claims experience preferred
Property Damage adjusters seeking advancement into BI are encouraged to apply
California claims handling experience preferred
Strong investigation, negotiation, and documentation skills
Ability to manage claim inventory independently
Experience with Microsoft Office and claims management systems
Bilingual Spanish is a plus
Work Arrangement
This is a primarily in-office position located in Los Angeles. Following successful completion of training and demonstrated performance, employees may be eligible for up to one work-from-home day per week, subject to business needs and manager approval. Candidates should be comfortable working onsite the majority of the workweek.
Benefits
What do we offer?
Medical, Dental, and Vision benefits.
Supplemental life insurance policies for you and your dependents
Long term disability insurance
Flexible Spending Account (FSA)
Employer paid life insurance
Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
Metro-link Reimbursement
Career Path Opportunities
Onsite Gym with group Yoga and Pilates; classes
UKG Wallet (access to your pay before payday)
Tickets at Work- Discounts on parks, museums, movie tickets and much more
AT&T Wireless Discounts
Midway Rent a Car- Rental car Discounts
Dell Member Purchase Program
This is a full-cycle bodily injury claims handling position with ownership of files from investigation through resolution.
Qualifications
Experience
Required
1-3 years:
1–3+ years of personal auto claims experience
Preferred
Bodily Injury claims experience preferred