Office & CRM Database Manager

What You'll Do

Office Operations & Administration (Approximately 50%)

You'll be the engine that keeps our office running efficiently while fostering a positive and professional work environment.

Responsibilities include:

Manage the day-to-day operations of our White Plains office.
Serve as the primary contact for vendors, building management, IT support, and service providers.
Oversee office supplies, equipment, purchasing, and inventory within budget.
Coordinate incoming mail, phone inquiries, and general office communications.
Provide administrative support to professional staff and volunteer leadership.
Assist with planning and executing major Council programs and community events – coordinating venue logistics, vendor relationships, registration, materials, and on-site support to ensure seamless execution.
Help cultivate an organized, collaborative, and welcoming workplace culture where staff and visitors feel supported.

CRM Administration & Data Management and Strategy (Approximately 30%)

You'll serve as the organization's CRM lead, ensuring our data is accurate, accessible, and used strategically across the organization.

Key responsibilities include:

Serve as the primary administrator in selecting and developing the organization's new CRM platform.
Maintain database integrity through ongoing data hygiene, deduplication, user management, and record maintenance.
Design and maintain efficient workflows, communication lists, and automated processes that help staff engage effectively with member organizations, donors, and community partners.
Train and onboard staff on CRM best practices while creating easy-to-follow guidelines.
Continuously identify opportunities to improve workflows, reporting, and user adoption.

Organizational Support (Approximately 20%)

As a small, collaborative nonprofit, every team member contributes beyond their primary responsibilities.

You'll also:

Support Board of Directors meetings and related administrative needs.
Represent the Westchester Jewish Council at community meetings and events as appropriate.
Take on special projects and additional responsibilities that support the organization's mission and growth.

What We're Looking For

We're looking for someone who combines strong organizational skills with curiosity, initiative, and a passion for continuous improvement.

Qualifications

2+ years of experience in office administration, operations management, or a similar role.
Experience with CRM platforms (Salesforce, Neon, or comparable) — hands-on administration experience a strong plus.
Strong technical aptitude and confidence learning new software and digital tools.
Excellent working knowledge of Microsoft Office.
Exceptional organizational and project management skills with the ability to manage multiple priorities.
Outstanding written and verbal communication skills.
A proactive, solutions-oriented mindset with the ability to work independently and collaboratively.
A willingness to learn, improve processes, and embrace new technologies.
Westchester County resident with a connection to or interest in the local Jewish community is highly desirable.