Sales Operations Coordinator

Why This Role Exists
Our Head of Business Development leads a growing sales team and needs a dedicated partner to keep the operational engine running underneath — CRM hygiene, inbound response, documentation, and day-to-day admin.

This is a chance to build real ownership over the systems that keep a growing sales org moving. You'll get exposure to how a fast-growing B2B sales function actually operates, and your work will directly impact how much time the team can spend selling instead of doing admin.

What You'll Own
CRM administration and hygiene. Keep our HubSpot instance clean — pipeline stages, deal properties, workflows, and data hygiene. Build or modify fields and properties as we scale.
Inbound response and lead allocation. Serve as the first touchpoint for inbound inquiries. Respond promptly, route leads to the right team member based on territory, stage, or capacity, and make sure nothing falls through the cracks.
Documentation. Turn verbal SOPs and one-off decisions into written, repeatable process docs. Some SOPs exist — you'll refine them and add new ones as we grow.
Reporting support. Keep dashboard data accurate and up to date. Flag to leadership when data isn't being entered correctly.

Additional support as capacity allows:

Sales asset updates — edits to existing decks, one-pagers, and battlecards from provided content and brand guidelines
Calendar and scheduling admin for the Head of BD
Light content drafting — first-pass follow-up emails and sequences for review, using existing templates

Requirements
What You Bring
2-5 years in a sales operations, CRM administration, or sales support role
Hands-on HubSpot experience required — properties, workflows, pipeline management
Comfortable being the first response to inbound inquiries — professional, prompt, and organized under a steady stream of inputs
Strong deck and collateral skills in PowerPoint, Canva, Google Slides, or similar
Excellent written English and strong attention to detail — this role is the accuracy layer behind a fast-moving sales org
Self-directed — comfortable working from a documented task list rather than constant live direction