Lead Expert
- Company
- Peloton Interactive
- Location
- Los Angeles, CA
- Work type
- Full Time · On-site
- Posted
- 2026-08-07
Job description
About the job
**ABOUT THE ROLE
This role will be eligible to participate in the monthly commission compensation plan**
As a Senior Peloton Expert, you are a full-time, top-performing sales professional and floor leader. Reporting to the Store Manager, you set the pace for the team in a high-energy, commission-driven environment. You excel at individual sales, proactive lead generation, and CRM management, while also stepping up to coach peers and oversee operations in the Store Manager's absence. You act as the benchmark for excellence in the store, driving revenue while delivering a premium, high-touch Member experience.
YOUR DAILY IMPACT AT PELOTON
Consistently meet and exceed individual monthly sales targets and commission accelerators
Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome objections and close sales
Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates
Act as the designated floor lead, providing in-the-moment coaching to Experts and ensuring seamless operations when the Store Manager is absent
Facilitate engaging, hands-on product demonstrations that build customer confidence in Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty
Contribute to essential daily operations, including inventory management, visual merchandising, and event setup
YOU BRING TO PELOTON
2+ years of retail sales experience, ideally in a premium or commission-based environment with a history of exceeding targets
Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority
Highly organized with experience managing a book of business and auditing leads within a CRM platform
Passion for health and wellness