Delivery Manager 3

About the Role
The Delivery Manager is accountable for complex, enterprise client projects and is expected to coordinate delivery activities, maintain delivery artifacts, and ensure alignment to agreed scope, timelines, and delivery standards. The role must ensure delivery consistency across multiple workstreams and delivery environments. All delivery managers must have a working knowledge of cloud-native technologies and data integration approaches.

At this level, the Delivery Manager operates independently within clearly defined engagement boundaries set by a “statement of work” and typically has 5+ years of experience in delivery or project management. The role is accountable for delivery coordination, planning accuracy, issue tracking, and adherence to statements of work, while demonstrating professional judgment, assertiveness, and a clear connection to Behavox’s mission, marketplace, and technologies, and escalating risks or decisions that exceed defined authority.

This is a hybrid position based out of our Toronto office.

What You'll Bring
Enterprise delivery frameworks: Knowledge of structured delivery methodologies used in large-scale client engagements, informed by practical delivery or project management experience
Cloud-native solution context: Understanding of cloud-native architectures and delivery considerations required to coordinate implementation activities and technical dependencies
Data integration and connectivity models: Knowledge of network connectivity approaches such as SMTP and SFTP, and their application to different data types within enterprise environments
Delivery economics and value realization: Understanding of project cost levers and the importance of time to first value in enabling timely revenue recognition
Organizational mission and product context: Knowledge of Behavox’s mission, marketplace positioning, and technologies sufficient to align delivery execution with business intent

What You'll Do
Delivery planning execution: Owns the development and maintenance of delivery schedules, Gantt charts, and RAID logs to support predictable execution
Concurrent delivery coordination: Manages multiple delivery coordination demands simultaneously, applying prioritization and judgment within defined delivery frameworks
Risk and issue management: Identifies, documents, and tracks delivery risks and issues, escalating assertively in line with defined thresholds
Delivery communications execution: Delivers clear, direct oral and written delivery communications to stakeholders, including in challenging delivery situations
Scope compliance and change support: Monitors adherence to agreed scope and supports formal change processes without redefining delivery commitments