Valet Parking Driver

Job Description
The Valet Driver is responsible for handling guests and visitor vehicles, as well as providing the highest caliber of service in an efficient and friendly manner during guest’s arrival, departure, and through the length of the guests stay.

Reporting to the Front Office Leaders, responsibilities and essential job functions include
but not limited to:

Greeting all guests and co-workers with a smile and an appropriate hospitality greeting
To be noticeably positioned at entrances anticipating guests needs and to provide parking assistance upon arrival, and departure of guest vehicles.
Greets all guests arriving by vehicle, and promotes valet parking as only hotel related parking option or clearly directs guest to appropriate public parking service if they prefer
Provide the guest with detailed parking fees and clear explanation of valet benefits
Ensures driveway and entrance are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner.
Register guest vehicles in Valet Parking device with accurate information
Complete a thorough walk around of guests' vehicles prior to entering garage highlighting any damage on Valet Parking device and advising Front Office Leaders of any warning lights present on guests' vehicle
Ensures all vehicle keys are clearly identified and stored in a locked location
Retrieving vehicles as requested by guest in a quick and timely manner
Assist with opening and closing vehicle doors
Assist guest in loading luggage into vehicle and providing directions as needed upon departure
Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or Front Office Leaders in a timely manner
When requested or anticipated, provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives, and tourist attractions.
Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual.
Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security.
Strict adherence to Fairmont Service Standard Expectations as it relates to Valet Parking
In the course of normal duties, to observe, report, or take immediate corrective action on deficiencies, malfunctions, and untidiness.
To report for duty with a professional appearance and dress to standards.
Awareness and acknowledgement of all our AccorLiveLimitless Members.

Qualifications
Available for shift work including weekends, evenings and holidays
Ability to work in fast paced environment
Extremely detail oriented
Ability to prioritize, while multi-tasking
Excellent interpersonal skills
Team oriented
Excellent verbal communication skills
Customer Service focused
Professional manner and outgoing personality
Valid Driver’s License with no infractions
Working knowledge of Property Manager, Microsoft Office and Microsoft Excel an asset
Previous experience with Valet Operating System an asset
Previous cash handling experience an asset
Ability to operate all type of vehicles (Manual and Automatic transmission)