Account Executive - Install Base

What you’ll do

Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth.
Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service.
Account Management: Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations.
Customer Success: Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives.
Product Expertise: Develop a deep understanding of Build Ops' products and their applications. Stay up-to-date with product developments and industry trends.
Collaboration: Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues.
Sales Reporting: Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools.
What we look for

4+ years experience working as an Account Executive for a B2B Saas company.
Track record of overachieving revenue targets of $750k - $1 million + and successfully navigating and closing mid-market and corporate deals.
Previous SaaS and enterprise software experience
Excellent verbal and written communication skills
Construction Industry Experience is a plus
Sales and Negotiation: Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively.
Relationship Building: Excellent communication and interpersonal skills to build strong, trust-based relationships with customers.
Organizational Skills: Able to manage multiple accounts and prioritize many tasks efficiently.
Who you are

A self-starter who thrives in a fast-paced, high-growth startup environment
Passionate about providing exceptional customer experiences
Creative, resourceful, detail-oriented, and well-organized
Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
A team player with high integrity and grit
What we offer

Competitive base and $125,000 OTE
A comprehensive benefits package.
This role is fully remote position.
Flexible PTO
Company events like BBQs and team-building activities, both in-person and virtual
Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
What we offer:
Generous equity grant, become an owner in our company!
A comprehensive benefits package
Flexible PTO and hybrid work schedules
One-time work-from-home allowance
Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Company events and team-building activities, both in-person and virtual
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

Skills Required
4+ years experience working as an Account Executive for a B2B Saas company
Track record of overachieving revenue targets of $750k - $1 million +
Previous SaaS and enterprise software experience
Excellent verbal and written communication skills
Construction Industry Experience is a +
Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively
Excellent communication and interpersonal skills to build relationships with customers
Able to manage multiple accounts and prioritize tasks