Robotics Engineer: Applications

Role and Responsibilities

Be on site when the work cell is delivered to lead unboxing, setup, and customer training on the use of the system.

Set up and test the work cell on the customer manufacturing process, including installing, troubleshooting, and maintaining control components such as proximity sensors, relays, and vacuum ejectors.

Triage, investigate, and resolve complex technical issues spanning software, hardware, sensors, and tooling, escalating with clear root cause analysis when remote resolution is not possible.

Respond to customer emails and calls on the use of the system, making on site service calls when issues cannot be resolved remotely, and identify new opportunities to expand impact within each account.

Collaborate cross functionally with Robotics Software, Hardware, and Product teams on deployments, and deliver structured feedback that improves both the product and the field engineering experience.

Leverage AI tools to accelerate troubleshooting, debugging, and the production of technical documentation, raising your own throughput and the team's.

Maintain flexible working hours that match the manufacturing production hours of customers, and travel to customer sites as needed, up to 75% of the time.

Minimum Qualifications

2 or more years of industry experience demonstrating hands-on hardware and software skills, with experience in manufacturing automation or a similar field.

Willingness to travel to customer sites in Tijuana and Mexicali, up to 75% of the time, and to work with customers at their sites.

Effective communication and strong interpersonal skills to work with internal and external stakeholders.

Ability to perform multiple tasks concurrently and respond to emergency situations effectively.

Ability to communicate technical and complex information clearly, both verbally and in writing; documentation is key.

Ability to solve technical problems effectively, efficiently, and independently.

Demonstrated proficiency working in Linux environments and with remote support tools.

Professional working proficiency in Spanish and English, both written and verbal.

Willingness to work in a fast paced environment with quickly changing priorities.

Must have authorization to work in Mexico and maintain ongoing work authorization from time of hire through the duration of employment.

Preferred Qualifications

Bachelor's degree in Engineering or a related discipline, or equivalent professional experience.

Familiarity with industrial facilities and equipment.

Basic experience with ROS, Python, and/or C++.

Experience troubleshooting cyber-physical or hardware systems remotely.

Proficiency in 3D CAD design (any tool).

Demonstrated use of AI tools to automate workflows, analyze data, or accelerate engineering output.

Skills Required
2+ years industry experience with hands-on hardware and software skills, preferably in manufacturing automation
Willingness to travel to customer sites in Tijuana and Mexicali up to 75% and work on customer sites
Effective communication and strong interpersonal skills with internal and external stakeholders
Ability to perform multiple tasks concurrently and respond to emergency situations effectively
Ability to communicate technical and complex information clearly, both verbally and in writing; strong documentation skills
Ability to solve technical problems effectively, efficiently, and independently
Proficiency working in Linux environments and with remote support tools
Professional working proficiency in Spanish and English, written and verbal
Willingness to work in a fast paced environment with quickly changing priorities
Authorization to work in Mexico and maintain ongoing work authorization from time of hire
Bachelor's degree in Engineering or related discipline, or equivalent professional experience
Familiarity with industrial facilities and equipment
Basic experience with ROS, Python, and/or C++
Experience troubleshooting cyber-physical or hardware systems remotely
Proficiency in 3D CAD design (any tool)
Demonstrated use of AI tools to automate workflows, analyze data, or accelerate engineering output