Laboratory Technician

Key Responsibilities

Perform phlebotomy and ensure accurate, safe, and compliant specimen collection and labeling.
Process, centrifuge, aliquot, package, and prepare specimens for shipment per protocol and central lab requirements.
Ensure end-of-day lab specimen pickup and troubleshoot courier delays or issues to maintain compliance with timelines.
Communicate with central laboratories regarding discrepancies, missing samples, or quality issues.
Coordinate with the site study team and assist in scheduling redraws or repeat collections as needed, ensuring clear communication and documentation.
Track incoming laboratory reports and upload or route results to the study team; promptly flag abnormal values.
Maintain inventory of lab kits, phlebotomy supplies, PPE, dry ice, and shipping materials.
Prepare lab kits, requisition forms, and all necessary laboratory documentation prior to participant visits.
Maintain a clean, organized, and inspection-ready laboratory space, including equipment monitoring and temperature logs.
Perform vital signs and ECGs per protocol and delegated training.
Escort participants throughout study visits and support smooth visit flow.
Assist with visit scheduling, appointment confirmations, and participant communication as needed.
Complete ALCOA+-compliant source documentation for all laboratory procedures and delegated clinical tasks.
Support data entry, query resolution, and maintenance of laboratory logs and trackers.
Assist with document preparation and retrieval during monitoring visits, audits, or inspections.
Collaborate with CRCs, RAs, and other clinical staff to ensure accurate visit execution and protocol compliance.
May support unblinded investigational product preparation for infusion trials under direct supervision and per SOP.
Assist with general site supply management and operational workflows as needed.

Qualifications

Minimum requirement of a high school diploma or GED equivalent.
Minimum of 1 year of hands-on phlebotomy experience required (clinical, hospital, outpatient, or research setting).
Ability to successfully pass a competency-based skills assessment conducted during the interview process, including observed phlebotomy, as a condition of hire.
Prior laboratory or specimen processing experience preferred; no prior research experience required— research training provided.
Strong attention to detail and ability to manage multiple concurrent workflows.
Excellent written and verbal communication skills.
Ability to maintain confidentiality and adhere to ethical, regulatory, and protocol standards.
Proficiency with Microsoft Office and comfort learning electronic research systems.