Lead, Accounts Receivable Operations

What you'll be doing:
Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts.
Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training.
Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge.
Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps.
Help foster a positive and collaborative team culture by encouraging open communication and continuous learning.
Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group.
Step in to assist with invoice preparation and submission during peak periods or complex scenarios.
Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices.
Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements.
Track operational metrics and KPIs to support reporting and continuous improvement initiatives.
Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training.
Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines.
Facilitate communication and alignment between the Invoicing Operations team and key stakeholders.

Experience and Education Requirements:
Bachelor's degree in Finance, Business Administration, or equivalent work experience.
4+ years of experience in invoicing, accounting, or financial operations.
Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand.
Proficient in NetSuite or a comparable ERP system (Open Invoice, Field Glass, etc)
Solid knowledge of Generally Accepted Accounting Principles (GAAP).
Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences.
Advanced proficiency in Microsoft Excel and G-Suite applications.
Demonstrated problem-solving skills with a proactive, solutions-oriented mindset.

Additional experience preferred, but not required:
Experience working in a fast-paced, high-growth, and frequently changing environment.
Experience supporting operational or system transitions during mergers and acquisitions (M&A).
Experience with international billing processes, including tax considerations, currency conversion, and compliance with non-U.S. regulations.
Prior experience in the energy, staffing, or technology industries (customize based on your field).
Familiarity with AI, machine learning (ML), or Robotic Process Automation (RPA) tools used in financial operations.
Knowledge of change management principles and experience leading teams through process or system transitions.

Essential Job Functions:
Regular, on-time attendance
Ability to travel 10% of the time
Ability to communicate effectively
Ability to use office equipment such as a computer, copier and telephone
Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel
Occasionally remain in a stationary position, often standing or sitting for prolonged periods
Skills Required
Bachelor's degree in Finance, Business Administration, or equivalent work experience
4+ years of experience in invoicing, accounting, or financial operations
Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand
Proficient in NetSuite or a comparable ERP system
Solid knowledge of Generally Accepted Accounting Principles (GAAP)
Advanced proficiency in Microsoft Excel and G-Suite applications
Exceptional verbal and written communication skills
Ability to travel up to 10% of the time