Manager, Account Development

Your Success ProfileWhat You Will Work On
Coach, hire, mentor, motivate and lead a team of Account Development Executives
Help develop and train the future leaders and top performers of the company
Manage day-to-day performance of all sales team members and deliver reviews
Embody company culture and maintain high sales employee engagement
Work cross-functionally with Lifecycle Marketing, Revenue Effectiveness, CSO, and other departments to shape customer outreach strategies
Track team metrics and report data and forecasts to leadership on a regular basis
Ensure correct usage of CRM and other sales applications
Maintain and grow a standard of excellence
Work with internal teams to improve processes, positioning, and strategies with an eye toward improving ability to upsell/cross sell
Lead and schedule weekly team meetings with sales team and leadership
Meet predetermined team goals through the activities of direct reports
Collaborate across teams to support upselling and cross-selling customers
How You Will Do Your Work
As a Manager of Account Development, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.
Results-driven - consistently achieves results, even under difficult circumstances.
Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
Minimum of 3 years of sales and/or upsell experience in a closing role
Minimum of 2 years of management experience preferred
Multi-language skills are a plus
You love data - you make decisions that are backed up by the numbers
You have strong interpersonal skills
Exceptional written and oral communication skill
Familiarity with forecasting
Growth-mindset
Hardworking, persistent, and dependable

Skills Required
Minimum of 3 years of sales experience
Minimum of 2 years of management experience
Strong interpersonal skills
Exceptional written and oral communication skills
Familiarity with forecasting
Growth mindset