People Operations Manager

What You’ll Do

Own core people operations areas: onboarding, offboarding, policy / leave administration, benefits, payroll, and compliance

Manage benefits end-to-end — employee support, leave management, lead open enrollment, manage vendor relationships, and benchmarking to keep our offerings competitive.

Design and execute our HRIS operations so that personnel information is always updated; manage our current system, evaluate options, and own HRIS migration when the time comes.

Own our PEO relationship, managing the day-to-day relationship and ensuring smooth payroll and compliance across all states.

Manage people reporting and data (headcount, attrition and more) to help our team and stakeholders make good decisions.

Evolve our people policies to be current, accessible and useful, and be a resource for managers navigating benefits, people policy, leave and HR system questions

Hold a high bar for operational excellence — employees get answers quickly, processes work, and information is clear and accessible.

Qualifications
5+ years in People Operations or HR Operations, ideally at a Series B-D startup

Experience with HRIS systems and PEOs; migration experience is a plus

Solid grasp of multi-state employment compliance

Builder's mindset – you delight in improving messy process to get to better outcomes

Low ego, high ownership — you're comfortable doing the work and not just directing it

Comfortable operating in the gray — we believe in low(er) process and high judgment, so we don't have rigid policies for every case. This role requires applying good judgment and care when the answer isn't obvious.

Salary and Benefits
The role is a rare opportunity to join a fast-growing Series C startup that doubles as a B-corp social enterprise. Our team is still small enough for you to have an outsized impact on how we operate and how our people experience unfolds.

We offer competitive pay — including equity — and generous benefits:

Medical and dental insurance with 100% of employee and family premiums covered

15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year)

Free membership to OneMedical

$600/year internet stipend

$1,000 reimbursable stipend for education and training outside of work

Up to $1,200/year student loan repayment assistance

401(k) and optional HSA/FSA

Humble, thoughtful, smart, fun colleagues

We anticipate the base salary band for this role will be between $130,000 to $160,000 in addition to equity and benefits. The salary at offer will be determined by a number of factors such as candidate’s experience, knowledge, skills and abilities, as well as internal equity among our team.

Location
This job is fully remote and we’re committed to empowering everyone with flexibility. Work remotely, and travel to LA (on the company dime) as needed to be with your colleagues – usually quarterly, plus offsites. We care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.

Skills Required
5+ years in People Operations or HR Operations
Experience with HRIS systems
Experience managing PEO relationships and payroll across states
Solid grasp of multi-state employment compliance
HRIS migration experience
Experience at Series B-D startups
Strong operational mindset, high ownership, and comfort operating with judgment in ambiguous situations