Member of the Technical Staff, Internal Agent

What You Will Do:
Design and build V as the primary agentic interface for getting work done across Vercel, from answering questions and analyzing data to executing complex, multi-system workflows.
Build the agent architecture that allows V to understand intent, plan work, select the right skills and tools, recover from failures, and complete long-running tasks reliably.
Ship polished experiences across Slack, web, and other surfaces, combining natural-language interaction with rich, interactive interfaces when chat alone is not enough.
Develop evaluation, observability, and feedback systems that measure whether V’s answers and actions are accurate, useful, efficient, and trustworthy.
Establish primitives that make it easy for teams across Vercel to contribute new capabilities without creating fragmented agents or inconsistent user experiences.
Help define what it means for a company to be operated through an agent and turn what we learn building V into ideas and infrastructure that can eventually benefit Vercel’s customers.
About the Role:
You have 7+ years of full-time software engineering experience and strong TypeScript proficiency.
You are comfortable working across product surfaces and system boundaries, from conversational UI and interactive data experiences to APIs, queues, databases, permissions, and production infrastructure.
You care about the quality of AI interactions: context selection, tool use, memory, latency, generated interfaces, uncertainty, and how the system communicates progress and asks for help.
You have a track record of openness and adaptability. You have moved into unfamiliar technologies, domains, or responsibilities and learned quickly. This space is changing too quickly for fixed expertise to matter more than curiosity and judgment.
Experience with using and building agent harnesses (OpenClaw, Hermes, Pi, etc) is a plus but not required
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Skills Required
7+ years of full-time software engineering experience
Strong TypeScript proficiency
Experience building production experiences across conversational UI, web, and Slack
Comfortable working across APIs, message queues, databases, permissions, and production infrastructure
Focus on AI interaction quality: context selection, tool use, memory, latency, uncertainty handling
Proven adaptability and ability to learn unfamiliar technologies and domains quickly
Experience developing evaluation, observability, and feedback systems for AI/agents
Experience with agent harnesses (OpenClaw, Hermes, Pi)