VP Operations

Your Role With Us
Strategic Planning Develop and implement strategic plans to achieve business objectives, including expansion, revenue growth, and cost control.

Financial Management Monitor financial performance, manage budgeting and forecasting, and implement strategies to maximize profitability and efficiency.

Operational Oversight Lead restaurant operations by managing day-to-day activities and executing growth strategies. Ensure smooth daily operations, maintain quality standards, and optimize processes for efficiency and productivity.

Team Leadership Mentor the management team by directing their work, overseeing recruitment efforts, resolving client issues, and addressing employee relations. Foster a positive work environment that promotes teamwork and collaboration.

Guest Service Experience Uphold exceptional guest service standards, address customer concerns promptly, and implement initiatives that enhance the overall dining experience.

Quality Control & Compliance Partner with the culinary team to oversee quality control measures, ensuring consistency in food, service, and cleanliness. Ensure compliance with all health, safety, and sanitation regulations, as well as company policies and procedures.

Marketing & Promotion Collaborate with marketing teams to develop and implement strategies that drive sales and increase brand awareness.

Performance Analysis Analyze key performance metrics, identify areas for improvement, and implement strategies to address deficiencies and capitalize on opportunities.

What We're Looking For
5–10 years of general management experience, with required multi-unit leadership experience
Extensive full-service GM and/or multi-unit experience with $30M+ in revenue
Direct experience overseeing a group of restaurants with different outlets/concepts
Strong oral and written communication skills
Self-motivated, well-organized, and results-driven professional