Associate Account Manager

What You'll do

Act as the main point of contact for all client day-to-day communication and oversight

Collaborate with the Senior Partner Account Manager on recurring client tasks

Project manage campaign execution to ensure all campaign requirements and timelines are met

Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance

Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings

Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed

Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy

You Should Have

1+ Years in account management

Exceptional verbal, written, and presentation skills

Excellent time and process management skills

Strong analytical skills

Experience in developing client facing reports with actionable insights and recommendations

Experience in developing and presenting data analyses and partner business reviews

Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering)

Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel

Experience in Tableau or other database visualization tools La plus but not required

Interest in client relationship building and willingness to travel for client-facing events

A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment

Benefits (Full Time Roles)

100% remote within the USA

Medical, Dental, and Vision Insurance

Automatic 401k contribution

Employee referral program

At home office set up

Bi-annual company retreats

Open vacation policy

Equity

Monthly team events

The typical base pay range for this role across the U.S. is: $60,000/year - $85,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives.

Skills Required
1+ years in account management
Exceptional verbal, written, and presentation skills
Excellent time and process management skills
Strong analytical skills
Experience developing client-facing reports with actionable insights and recommendations
Experience developing and presenting data analyses and partner business reviews
Experience compiling, documenting, and communicating client requirements to internal stakeholders (Finance, C-Suite, Engineering)
Strong working knowledge of Microsoft Office suite, with emphasis on PowerPoint and Excel
Experience in Tableau or other data visualization tools
Interest in client relationship building and willingness to travel for client-facing events
Strong desire to learn and define an emerging function in a rapidly growing startup environment
Authorized to work in the U.S. without sponsorship
Employment contingent upon successful completion of a background check