Virtual Inbound Sales Representative (Moves)

Job Description
Core Responsibilities:
Virtual work-from-home role.
Base rate: $15.00/hour (non-negotiable) plus uncapped commission. Employees who meet sales performance targets earn $16,000 annually in commission, with the opportunity to earn more by exceeding targets.
Career growth and progression plans.
Hours of operation: 6:50 am - 10:15 pm Eastern time zone, 7 days a week
Must be flexible to work any assigned shift.
Shift assignments will be provided after selection and completion of all pre-employment requirements and prior to the start date.

Responsibilities:
Achieving sales targets by effectively selling products and services, and articulating the Company's advantages
Employing consultative sales techniques to assess customer needs, overcome objections, and provide personalized solutions
Enhancing customer engagement by transitioning inquiries to sales opportunities and educating on the Company's offerings
Building and maintaining customer rapport, ensuring a unique and positive experience through personalized interaction
Upholding professionalism and integrity, demonstrating active listening and problem-solving skills in customer communications
Navigating complex systems to accurately process sales transactions and maintain high-performance levels in a dynamic environment
Collaborating within the sales team to promote a cohesive customer experience and support the achievement of collective goals
Adhering to established sales processes and protocols to consistently deliver excellent customer service and support sales objectives
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.

Skills:
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity

Salary:
Base Pay: $15.00

Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 Years

Skills Required
High School Diploma or GED
0-2 years relevant work experience
Proven consultative sales techniques / persuasion skills
Customer-focused communication and active listening skills
Ability to navigate complex systems and accurately process sales transactions
Workplace organization and professionalism
Critical thinking and problem-solving skills
Resilience and ability to handle objections
Willingness/ability to work nights, weekends, variable schedules and overtime
Regular, consistent, and punctual attendance
Technical knowledge of company products and digital tools