Senior Product Designer

Responsibilities
Design intuitive, explainable, and user-centered experiences that integrate seamlessly into Apollo's product ecosystem, surfacing contextual intelligence, automation, and LLM-driven experience in ways users can understand and trust.
Collaborate with AI engineers and data scientists to understand model capabilities, limitations, and optimal UX patterns and translate that understanding into clear interaction models that balance automation with user control.
Lead design for the Extension and Admin surfaces, ensuring they meet a high bar of quality, coherence, and utility across the diverse contexts where users encounter Apollo.
Use AI tools aggressively in your own workflow for ideation, rapid prototyping, research synthesis, and iteration and help raise the bar for how the team uses them.
Partner with PMs, Engineers, and Analysts to identify user needs, pain points, and opportunities through research, data, and experimentation.
Design for scale and consistency by contributing to and building upon Apollo's cross-surface design system in Figma.
Prototype, test, and iterate rapidly, using user feedback and behavioral data to validate solutions and drive toward the best experience — not just a defensible one.
Collaborate with your squad during Weekly Sprint Planning and Daily Standups to ensure the highest-quality experience is being built, and conduct design QA to close the gap between spec and ship.
Collaborate with other Designers to provide feedback, share best practices, and maintain a cohesive experience across the product.
Advocate for the user through interviews, usability tests, and behavioral analytics and triangulate across signals to form well-grounded points of view.
Qualifications
6+ years of experience designing and shipping complex web-based products founded in data and customer insights.
You work in an AI-first way. You use LLMs, AI-assisted prototyping tools (Cursor, Claude Code, or similar), and generative workflows as a normal part of how you work — not occasionally, but daily.
Experience designing AI-powered features — conversational interfaces, recommendation systems, agentic workflows, or generative AI applications with a nuanced understanding of how to design for trust, transparency, and appropriate user control.
Strong discernment: you can evaluate AI-generated output critically, identify what's wrong or missing, and know when to accept, redirect, or discard a direction. You are the editorial layer that makes AI useful.
You have expert design instincts and best-practice knowledge to translate user problems, business objectives, and technical constraints into excellent product experiences and you can do it quickly without sacrificing quality.
You're a self-starter who thrives in a fast-paced environment, can work across multiple projects simultaneously, and brings genuine ownership to your work.
You have experience creating and maintaining components across multiple product surfaces in Figma, and generative AI design tools.
You are a voracious learner — continuously learning how to improve customer experience, drive core metrics, and get the most out of modern design tools and AI capabilities.
You're experimentation-oriented: able to conduct user interviews, form hypotheses, test with prototypes or live experiments, and iterate on what you learn.
You have a passion for typography and copywriting, and know how to write simple, compelling microcopy that supports your UI design.
You think in systems — across surfaces, states, and user journeys — not just screens.
No big ego. We uphold strong rhythms within our PM, Engineering, and Design squads because everyone has respect for each other and a shared understanding of Apollo's goals, vision, and operating principles.
Experience designing for browser extensions, mobile apps, or similarly constrained, high-frequency surfaces is a plus, though not required for this role.

Skills Required
6+ years of experience designing and shipping complex web-based products
Work in an AI-first way; use LLMs and AI-assisted prototyping tools daily
Experience designing AI-powered features (conversational interfaces, recommendation systems, agentic workflows, generative AI)
Ability to evaluate AI-generated output critically and act as an editorial layer
Expert design instincts and best-practice knowledge to translate problems into product experiences quickly
Self-starter who thrives in a fast-paced environment and handles multiple projects
Experience creating and maintaining components across multiple product surfaces in Figma
Familiarity with generative AI design tools and integrating them into workflow
Experimentation-oriented: conduct user interviews, form hypotheses, test prototypes or live experiments
Passion for typography and microcopy; ability to write simple, compelling microcopy
Systems thinking across surfaces, states, and user journeys
Experience designing for browser extensions, mobile apps, or similarly constrained, high-frequency surfaces