Order entry entry, Customer Service

Order Entry / Customer Service Representative (Full Time)

Job Summary:
Order Entry / Customer Service Representative will be responsible for accurate and timely order processing.

Full Time Hours:
Job Type: Full-time
Mon-Thurs. (10am – 6pm)
Fri (9am-1pm)

Responsibilities:
Answer phones and provide verbal customer service
Process and input all customer orders & assure proper invoicing of accounts
Enter and verify data regarding customer orders, shipments, invoices, etc. in an accurate and timely manner.
Generate all related paperwork and necessary information required for customer orders
Expedite and/or track any orders
Follow up with other departments if necessary, to resolve any issues or discrepancies.
Handles returned merchandise and assure proper credit is given to the customer.
Maintain a good working relationship with customers by responding to all inquiries concerning .

Work Location: In person
Carteret, NJ 07008