Medical Receptionist

What You'll Do
Greet patients and visitors with professionalism and warmth
Direct individuals to the appropriate provider or service
Maintain patient privacy and confidentiality in compliance with HIPAA
Manage scheduling, billing, and insurance verification systems
Answer phone calls, screen inquiries, and transfer calls promptly
Register patients and assist with completing necessary forms
Schedule appointments according to established procedures
Collect and post patient payments; reconcile daily financials
Maintain front desk organization and inventory of supplies
Ensure reception area is fully prepped and presentable each day
Gather and verify patient information for billing and office operations
Collaborate closely with clinical team to support daily operations

What You Bring
Experience as a receptionist, preferably in a healthcare setting
Friendly, outgoing personality with a service-first mindset
Ability to work under pressure in a fast-paced environment
Excellent phone communication and customer service skills
Strong attention to detail and organizational skills
Comfortable using computer systems and common software tools

Bonus Skills (Nice to Have)

Experience with insurance verification and authorizations
Fluency in additional languages
Familiarity working in a high-performing medical team
A strong commitment to teamwork and company values