Product Strategist - Disability & Absence
- Company
- MetLife
- Location
- Remote
- Work type
- Full Time
- Posted
- 2026-08-10
Job description
Key Responsibilities
• Lead problem identification and solution design by defining customer personas, clarifying problem statements, and articulating value propositions
• Create data-driven solutions by analyzing trends, identifying gaps, and designing processes that improve customer and operational outcomes
• Oversee business process reengineering using data, AI, and APIs to streamline workflows and increase efficiency
• Manage the product backlog with a focus on value delivery, ensuring priorities align to customer needs and business impact
• Develop strong stakeholder partnerships to validate solutions, refine approaches, and align product, operations, and customer experience
Required Qualifications
• 2+ years of Product Owner or similar experience with a strong focus on problem-solving and solution design
• Knowledge of disability, absence (STD/LTD), or insurance operations
• Proven ability to analyze data, identify gaps, and develop solutions independently
• Experience defining customer personas, problem statements, and value propositions
• Strong communication skills, including the ability to clearly explain problem, solution, and value
Preferred Qualifications
• Experience with business process reengineering or operational transformation
• Familiarity with AI, APIs, and data integration
• Experience working in Agile environments with an outcome-focused mindset
• Ability to connect market trends and customer needs to product solutions
• Bachelor's degree or equivalent experience
The expected salary range for this position is $93,200 - $135,000 This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Skills Required
2+ years of Product Owner or similar experience focused on problem-solving and solution design
Knowledge of disability, absence (STD/LTD), or insurance operations
Proven ability to analyze data, identify gaps, and develop solutions independently
Experience defining customer personas, problem statements, and value propositions
Strong communication skills, able to clearly explain problem, solution, and value
Experience with business process reengineering or operational transformation
Familiarity with AI, APIs, and data integration
Experience working in Agile environments with an outcome-focused mindset
Ability to connect market trends and customer needs to product solutions
Bachelor's degree or equivalent experience