Admissions Coordinator

The primary responsibility of the Admissions Coordinator is to assist in the census development and company admissions process as well as initiate and implement marketing activities which support census growth. Working with the Admission Director and Center Administrative staff the Admissions Coordinator assists with the coordination of all inquiries, admissions and daily communication with customers (families, referral sources, etc.) at the designated center. The Admissions coordinator will work to ensure regulatory compliance with all admissions processes and to ensure activities are in accordance with the philosophy, policies and procedures established by the company.

Essential Duties and Responsibilities:

Responsible for all administrative responsibilities related to facility admissions Verifies Medicare,
Primary and Co-insurance prior to admission Make follow-up calls to discharged patients
Complete department data logs Work in concert with other facility staff to market and promote facility services to ensure occupancy and quality mix objectives are met
Input all resident face sheets
Daily census verification
Distribute all necessary paperwork to pertinent staff prior to admission
Complete all admission applications and packets upon admission
Complete family tours
Communicate all admission questions and decisions to referral sources
Ensure timely documentation of all admission records
Complete manual daily census
Oversee the accuracy and organization of census and daily facility bed board and room assignments
Collect appropriate insurance cards, private pay funds and financial information prior to admissions
Obtain necessary approvals on financial and clinical criteria prior to Admission utilizing company developed Admission policies and procedures

Position Requirements:
High School Diploma or Equivalent
1-2 years of experience in long term care admissions preferred
Sales experience desirable
Must possess a sales-oriented personality
results and achievement oriented
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public
Must have patience, tact, positive disposition and enthusiasm, as well as be willing to handle residents and families based on whatever cognitive level they are currently functioning
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing Admissions practices
Must possess the ability to make independent decisions when circumstances warrant such actions
Must possess the ability to empathize with both the older prospect and the adult child