Technical Consultant, Enterprise, Microsoft Dynamics F&O

About the Role
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.

You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value.

You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer.

This role is specifically focused on Enterprise customers running Microsoft F&O, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.

What You'll Do
Serve as the primary Technical Consultant for Enterprise accounts running Microsoft F&O , supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments

Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Microsoft F&O integration, configuration, and system design

Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving F&O, HRIS, and API integrations

Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success

Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Dynamics F&O integration and configuration options

Participate in technical discovery to understand customer F&O environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API

Be a subject matter expert across F&O and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs

Troubleshoot Dynamics F&O integration blockers and guide customers through complex configuration decisions

Contribute to internal documentation and tooling that scales Ramp's ability to support F&O integration use cases across a growing customer base

Influence Ramp's product roadmap by channeling F&O customer pain points and feedback to the Product and Engineering teams

What You Need
Bachelor's degree in computer science, engineering, finance, business, or a related field

4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment

3+ years of hands-on experience working with Microsoft Dynamics F&O, including financials modules, integration patterns, and enterprise deployment models

Deep familiarity with accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures

Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders

Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers

Advise on non-standard F&O implementations and edge cases, balancing customer needs with long-term platform scalability and supportability

Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches

Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering

Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership

Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion