Principal Software Engineer - VolP

What You'll be doing
As a technical leader, you will:

Architect and evolve the core audio and video communication infrastructure that powers our Connected Care ecosystem.

Design and operate highly available SIP routing platforms supporting real-time communications at scale.

Scale and optimize media servers, Session Border Controllers (SBCs), and signaling environments to ensure exceptional reliability and performance.

Build intelligent, low-latency call routing solutions that deliver seamless communication experiences.

Partner with software engineering teams to integrate voice and video capabilities into modern applications and services.

Investigate and resolve complex real-time communication challenges, including media quality issues, packet loss, latency, and network performance.

Drive technical strategy and establish engineering best practices for voice and video infrastructure.

Mentor engineers across the organization and serve as a subject matter expert in telecom and real-time communications technologies.

What you'll bring
5+ years of experience developing and supporting real-time voice and video communication systems.

Deep hands-on expertise with SIP and related telecommunications protocols.

Strong experience building and operating VoIP platforms in production environments.

Production-level experience with Kamailio or FreeSWITCH.

Experience developing backend services using .NET or Node.js/TypeScript.

Ability to troubleshoot complex network, signaling, and media delivery challenges.

Preferred Qualifications
Experience developing call-routing logic and automation using LUA.

Hands-on experience with WebRTC, STUN/TURN, and browser-based audio/video communications.

Familiarity with Asterisk platforms and deployments.

Strong ANSI C knowledge for low-level debugging, media processing, and infrastructure optimization.

Advanced proficiency with Node.js and TypeScript.

Why Join Us?
Own and influence the communication platform strategy behind innovative Connected Care products.

Work on technologies that directly impact clinicians, caregivers, and patients around the world.

Tackle complex engineering challenges within real-time communications, networking, and distributed systems.

Collaborate with talented cross-functional teams driving the next generation of healthcare technology.

Make a meaningful impact while growing your technical leadership as a Principal Engineer.

Skills Required
5+ years of experience developing and supporting real-time voice and video communication systems.
Deep hands-on expertise with SIP and related telecommunications protocols.
Strong experience building and operating VoIP platforms in production environments.
Production-level experience with Kamailio or FreeSWITCH.
Experience developing backend services using .NET or Node.js/TypeScript.
Ability to troubleshoot complex network, signaling, and media delivery challenges.
Authorization to work for any employer in the U.S. (no visa sponsorship available).
Experience developing call-routing logic and automation using LUA.
Hands-on experience with WebRTC, STUN/TURN, and browser-based audio/video communications.
Familiarity with Asterisk platforms and deployments.
Strong ANSI C knowledge for low-level debugging and media processing.
Advanced proficiency with Node.js and TypeScript.