Senior Solutions Engineer

Key Responsibilities
Develop a deep knowledge of Acquia’s products, solutions, and value propositions.
Gather customer business needs to tailor the right solution with Acquia products to help the customer succeed.
Create solution proposals, presentations, and other customer communications.
Research, scope, and estimate Drupal solutions for enterprise-grade applications.
Combat competitive threats in accounts and educate potential customers on Acquia’s key values and benefits.
Facilitate a smooth transition from sales to delivery by orienting the appropriate teams to the solution design.
Lead or participate in customer-facing meetings and maintain excellent relationships with partners and prospects.
Engage with the product team to drive customer requests and influence the product roadmap.
Required Education and Experience
B.S. or similar technical degree, with a strong preference for Computer Science, IT, or Information Services.
1-3 years of working experience in a customer-facing role; previous experience in sales or a pre-sales environment is highly preferred.
Experience at a SaaS company, or familiarity with Drupal and cloud architectures.
Passion for the web and open-source development.
Desired Skills and Attributes
Loves technology and problem solving, with a desire to go in-depth on technical solutions.
Excellent communication and interpersonal skills, with the ability to present technical concepts to both small and medium-sized audiences, including C-level executives.
Demonstrates good questioning techniques and effective interpretation skills to understand customer use cases and challenges.
Willingness to learn and collaborate with AI tools to enhance processes and achieve goals.
Ability to multitask in a fast-paced environment and work effectively as a team player on complex projects.

Pay Range
$160,000—$180,000 USD

Skills Required
B.S. or similar technical degree (Computer Science, IT, Information Services)
1-3 years of working experience in a customer-facing role
Previous experience in sales or a pre-sales environment
Experience at a SaaS company
Familiarity with Drupal and cloud architectures
Passion for the web and open-source development
Excellent communication and interpersonal skills; ability to present technical concepts to executives
Willingness to learn and collaborate with AI tools
Ability to multitask in a fast-paced environment and work effectively on complex projects