Staff Product Manager, Billing Infrastructure

You Will
Prevent breakage going forward: define the billing state machine, enforced handoffs, and guardrails so new appointments come out right without manual intervention.

Make financial data usable: build the trusted datasets, dashboards, and general-ledger/audit outputs Finance and Accounting rely on to close the books — moving time-to-close from yearly to quarterly to monthly.

Own the billing platform architecture and roadmap — the ledger, reconciliation, and data-integrity systems underneath patient charges, provider payouts, and payer collections.

Partner with Data and Engineering to monitor payment/reconciliation health and drive systemic fixes, not point patches.

Partner with Finance, Accounting, and Compliance so financial reporting and audit prep are trustworthy and fast, not multi-week fire drills.

Serve as the platform other teams build on — Provider Payouts, Payer Collections, and Pricing consume your platform's guarantees without you owning their roadmaps.

Who You Are
8+ years building billing platforms, ledgers, or accounting systems — ideally in healthcare, fintech, or marketplaces with complex payment flows.

Comfortable diving deep with engineering teams on complex technical problems and driving hard architectural decisions.

Trusted partner to Finance, Accounting, and Compliance, not just Engineering — you can translate ledger reality into language each audience acts on.

Strong and clear communicator — clear and concise translating between accounting/ops language and engineering language.

Skills Required
8+ years building billing platforms, ledgers, or accounting systems
Experience in healthcare, fintech, or marketplaces with complex payment flows
Ability to dive deep with engineering teams on complex technical and architectural problems
Proven partnership with Finance, Accounting, and Compliance to translate ledger reality into actionable requirements
Strong and clear communication translating between accounting/ops and engineering