Business Operations Manager

What you’ll do at Headway

Design and build foundations for a variety of 0-1 initiatives within the Business Operations function.

Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges.

Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs.

Build and manage a growing team to achieve these objectives.

You’ll be great for this role if you:

7+ years of experience in operational roles at high-growth companies, with some background in consulting, finance, business operations preferred but not required.

Data is your first-language; you enjoy and are skilled at digging through complex data to solve ambiguous problems.

You thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy.

You are operationally excellent, able to manage a large volume of moving pieces without breaking a sweat.

You are a collaborator that proactively partners across teams while holding teams accountable for business results.

You seek an environment that fosters individual growth through open-feedback and high-autonomy.

You are motivated by the opportunity to make an impact on one of our generation’s defining problems: affordable mental healthcare

Compensation and Benefits:

The expected base pay range for this position is $121,600 - $190,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

Equity compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible PTO

Employee Assistance Program (EAP)

Training and professional development

Skills Required
7+ years in operational roles at high-growth companies
Strong data analysis skills; comfortable digging through complex data
Experience designing and building 0-1 initiatives and scalable processes
Experience collaborating cross-functionally with Product, Data, and Operations
Experience building and managing a team
Background in consulting, finance, or business operations
Operational excellence and ability to manage many moving pieces
Strong judgment and comfort with ambiguity