Product Operations Manager

What You'll Do
Translate product requirements into clear, buildable workflows through specs, diagrams, and thorough edge-case definition

Conduct discovery sessions with new enterprise clients to deeply understand their needs and operational requirements

Drive launch readiness and coordinate cross-functional stakeholders through product releases

Analyze product usage data using SQL to surface insights, identify gaps, and inform prioritization

Manage compliance requirements and ensure products meet enterprise-grade standards

Own process documentation and maintain high-quality internal specs and runbooks

Act as a connective layer between Product, Engineering, and go-to-market teams to keep complex initiatives on track

What We're Looking For
Required:

Experience in product operations, technical program management, or execution-focused roles at a high-growth technology company

Working proficiency in SQL and comfort driving independent data analysis

Proven ability to manage complex, cross-functional initiatives in ambiguous environments

Strong written communication skills, including the ability to write clear specs and process documentation

High attention to detail with strong ownership and follow-through

Willingness to work in-person at the New York City office 4–5 days per week

Nice to Have:

Background working with enterprise customers in proptech, multifamily housing, or a related vertical

Experience supporting AI-driven or automation-heavy product lines

Prior exposure to a high-growth, post-Series C/D/E technology environment