Project Manager II

JOB FUNCTIONS

Acts a the main point of contact/client services representative for a dedicated list of clients of intermediate complexity and/or annual analytical spend.
Aids the client with all aspects of project setup, including the initial quote, supply order, sample receipt, data reporting, and invoicing.
Fosters collaborative relationships with the client, laboratory operations, and sales team to support long term, successful relationships between all parties. Staff meetings and client meetings are critical to relay information about past, current, and upcoming projects.
Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline
Responsible for keeping all accounts project managed and up to date and accurate.
Monitors project status and provides regular updates through proactive communication to the client, lab operations, and sales team related to project status. Effective and efficient communication is key between all areas of the laboratory and the client and is the responsibility of the Project Manager.
Understands all applicable aspects of the client project, including rationale for the project, regulations that affect the project, and the different methods employed by the client and laboratory to produce results. A knowledge of environmental regulations is helpful, including: NPDES. SW-846.
Documents and executes client requests including bottle orders, tracking samples, LIMS login, change orders, etc
Reviews project data and invoicing for accuracy and completeness before sending final reports to the client.
Participates in offsite and/or virtual client meetings as coordinated with the Sales team
Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.
Performs other duties as assigned to ensure that SGS can fulfill its mission of quality, service, and growth
Establish and set up laboratory protocols for the execution of complex or atypical analytical and reporting requirements.
Qualifications
EDUCATION AND EXPERIENCE

Associates' degree or equivalent industry experience Required
Minimum of 2 years of relevant as a Project Manager I Required
Bachelor’s degree in Environmental Science, Biology, Chemistry, or a related field Preferred
3+ years of experience as a Project Manager I Preferred

The expected salary range for this position is $71,000 - $76,000 annually. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
Wealth: In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
Happiness:
Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
Work-Life Balance: Paid-time off and family leave
In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.