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Level II Technician

Location
Brooklyn
Work type
Full Time
Salary
$0–$0
Posted
2026-08-12

Job description

Title: Level II Technician

Location: Brooklyn NY

Salary: Commensurate with Experience

Responsibilities and Technologies
  • Level II desktop support with Windows 10, Office 365, Active Directory, and proprietary applications.
  • Work with and learn from the Lead tech in an enterprise environment with best practices.
  • Follow IT Workflow process, including helpdesk priorities, request tracking, documentation and project management.
  • 2+ years' experience in providing Desktop IT Support.
  • Enterprise experience a plus.
  • Strong knowledge of Win10 and Windows server16.
  • Troubleshoot and resolve issues associated with PCs, laptops, printers, remote access and file shares.
  • Assist in upgrades, migrations, projects.


Technologies include:
  • WDS
  • PDQ
  • Azure
  • Office365
  • Pulse secure

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