Director of Security

Job description

Job Description Reporting to the Hotel Manager, responsibilities and essential job functions include but are not limited to the following: • Consistent development, support, promotion and enforcement of hotel policies relating to employee and guest safety and security. • Assist with the Evaluation and development of the hotel’s Fire Prevention Programs and Life Safety Systems • Know and have a thorough understanding of all relevant Federal, State and Local laws. • Responsible for assisting with the training and development of Security & Safety Programs throughout the hotel. • Oversee and administration of Locking Systems and Key Control Programs (Electronic and Manual) • Assist with overseeing the hotel’s Loss Prevention Program and assist with Claims Management • Coach the Security team towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policies • Assist in ensuring the smooth and efficient operation of the Security Department, constantly monitoring to improve efficiency and service. • Liaisons with other Hotel Security and Law Enforcement Agencies • Assist in planning of VIP, Special Events and Dignitary visits as required. • Ensuring lost and found property procedures are followed accurately and consistently as required. • Participate in hotel committees • Maintenance of a close relationship with all departments. • Oversee and maintain updated knowledge in relevant Security equipment, systems, procedures and trends. • Must be available for emergencies both on & off duty • Payroll, scheduling of normal roster and special events Qualifications • 2-3 years Security Management experience in similar environment • Ability to handle emergencies (earthquakes, strikes, power outages) • Ability to handle staff safety and security issues • Develop relationships with Law Enforcement • Degree in Law and Security or equivalent preferred • Previous fire training or equivalent experience • Advanced First Aid and CPR Certification required • Previous claims management experience preferred • Excellent written and oral communication skills • Excellent interpersonal skills • Excellent time management and organizational skills • Working knowledge of Microsoft Windows, Word, Excel, Outlook, Powerpoint and MSDOS preferred