Office Manager

Our client, a growing engineering consulting firm, is seeking a highly organized Office & Operations Manager with expertise in business operations, cross-functional team leadership, and process optimization.

The ideal candidate has a proven track record of leading office operations while driving measurable improvements in efficiency, accountability, and organizational performance.

Responsibilities:

• Lead all daily office and business operations to ensure efficient workflows, consistent execution, and uninterrupted business performance.
• Manage and develop administrative staff, drafters, and office personnel while fostering accountability, collaboration, and high performance.
• Coordinate communication and project workflows between engineering, drafting, sales, operations, and clients to improve delivery timelines.
• Monitor project milestones, operational priorities, and resource allocation to ensure deadlines and business objectives are consistently achieved.
• Serve as the primary operational contact for clients by resolving issues quickly and maintaining exceptional service standards.
• Identify operational bottlenecks and implement scalable systems, workflows, and process improvements that increase productivity and efficiency.
• Partner with executive leadership on strategic initiatives, operational planning, budgeting support, and organizational growth.
• Develop reporting metrics, performance dashboards, and operational KPIs that provide visibility into business performance and resource utilization.

Qualifications:

• 3+ years of experience in operations management, office management, business management, or general management.
• Demonstrated success leading cross-functional teams in a professional services environment.
• Strong experience with operational planning, workflow management, and process improvement initiatives.
• Excellent leadership, organizational, and project coordination skills.
• Proven ability to manage multiple priorities while maintaining high attention to detail.
• Outstanding communication, client relationship management, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, project management software, CRM platforms, and business reporting tools.
• Experience working within engineering, construction, architecture, consulting, or other professional services organizations is highly preferred.

Location: Brooklyn, NY
Salary: $150K