Director Rental Operations

YOUR ROLE AT SIXT

You drive revenue growth by improving IRPD performance, optimizing fleet utilization, and managing non-revenue operations efficiently
You lead and develop high-performing teams by coaching managers, addressing performance gaps, and building a strong leadership pipeline
You deliver a premium customer experience by ensuring service excellence, handling escalations, and maintaining high standards across all locations
You execute operational excellence by managing the Daily Game Plan, ensuring PCI compliance, and monitoring key regional KPIs
You lead process improvements and support regional growth by identifying underperformance and implementing strategic solutions
You oversee risk and security by enforcing fraud prevention, improving labor efficiency, and upholding operational standards

YOUR SKILLS MATTER

Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years' work experience without a degree, including 2 years as a manager in car rental) of relevant experience.
Supervisory and Communication) You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities.
Organization and Customer Service You are highly organized and have excellent customer service skills.
Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work 40 + hours per week, including day/evening shifts.