Strategic Business Operations Manager

Responsibilities and Impact:

S&P Global is seeking a highly skilled Strategic Business Operations Manager to join our Enterprise Solutions Business Performance team to drive the continued impact of our team and growth of our division.

As the ideal candidate, you bring proven experience in strategic operations, business management, or technology-driven processes within a fast-paced environment. You're a motivated professional who excels at fostering collaboration, accountability, and operational excellence. In this role, you'll be responsible for advancing our strategic business practices and supporting Enterprise Solutions' next phase of organizational growth and market leadership.

Prepare comprehensive strategy presentations and executive briefings for senior management, synthesizing complex business data into actionable insights

Lead workforce planning initiatives and resource allocation analysis to optimize team performance and operational efficiency

Drive automation and AI implementation for manual processes, identifying opportunities to streamline operations and enhance productivity

Execute ad hoc management requests and special projects, providing rapid turnaround on critical business analysis and recommendations

Collaborate across the 10-person business management team to ensure seamless execution of divisional strategic initiatives

Develop and maintain key performance metrics and reporting frameworks that support data-driven decision making for the ES division

What We're Looking For:

Basic Required Qualifications:

Proven experience in strategic planning, workforce management, and executive presentation development

Advanced proficiency with data visualization and analytics tools such as Tableau, Power BI, or similar platforms, along with expert-level Excel and PowerPoint skills

Demonstrated experience with AI-powered productivity tools (such as Claude, GitHub Copilot, or ChatGPT) and automation platforms, with an AI-curious mindset for identifying process improvement opportunities

Strong project management capabilities with ability to handle multiple ad hoc requests while maintaining high standards of accuracy and accountability

Excellent written and verbal communication skills with experience presenting to senior leadership and cross-functional teams

Additional Preferred Qualifications:

Bachelor's degree in Business, Finance, Economics, or related field with 6-8 years of experience in business operations, strategy, or financial service

MBA or Master's degree in Business, Finance, Communications, or related field with specific coursework in strategic management or operations

Experience within financial services or data/technology companies, with understanding of enterprise software solutions and market intelligence platforms

Strong marketing acumen and advanced communication skills, including experience in stakeholder engagement, internal communications, or marketing strategy development

Familiarity with business process management tools (such as Appian, ServiceNow, or Microsoft Power Platform) and workflow automation methodologies

Previous experience working in matrix organizations and collaborating across global teams with a global mindset for diverse market perspectives