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Operations Manager

Location
Monsey, NY
Work type
Full time
Posted
2026-08-10

Job description

Office Operations Manager 

Clothing Retailer is seeking an experienced Office Operations Manager to oversee day-to-day office operations and ensure strong communication and follow-through across multiple departments. This is a hands-on role for someone who is organized, proactive, and experienced in managing a team and keeping multiple projects moving.

Responsibilities:

  • Oversee daily office operations, including customer service, collections, and data entry.
  • Manage and supervise a team of office employees.
  • Ensure office staff are staying on top of responsibilities, deadlines, and follow-ups.
  • Serve as the communication bridge between the office, production team, and overseas manufacturing partners.
  • Coordinate with the production team to track orders, timelines, and expected product arrival dates.
  • Communicate with the China-based production team and ensure all production-related information is properly relayed to the office.
  • Oversee the marketing team and ensure projects, timelines, packaging updates, and other marketing initiatives are completed on schedule.
  • Manage the Shopify product-upload process and ensure all products are uploaded accurately and on time.
  • Follow up with the appropriate team members to ensure no products or important information are missing from Shopify.
  • Coordinate with technical support when issues arise with company software or systems.
  • Identify operational issues and ensure they are addressed promptly.
  • Keep management informed of important updates, delays, and outstanding issues.

Qualifications:

  • Prior experience managing a team is required.
  • Strong organizational and follow-up skills.
  • Excellent communication skills and ability to coordinate across multiple departments.
  • Strong attention to detail and ability to manage multiple priorities.
  • Proactive, responsible, and able to take ownership of tasks from start to finish.
  • Comfortable working with Shopify and office technology/software.
  • Experience in operations, office management, retail, e-commerce, or production is a plus.

Schedule: In Office
Salary: $80,000 per year

Great opportunity for someone with great managerial skills!

Email your resume to [email protected]

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