Patient Retention Specialist

Help strengthen relationships with our patients and families by resolving concerns, and working with other departments to troubleshoot issues.

Responsibilities:

• Re-engage former patients who discontinued services
• Build trust with families through strong communication and follow-up
• Work with internal teams to resolve issues quicklyLooking for:
• Confident on the phone with strong sales skills
• Organized, driven, and results-oriented
• Strong communicator in a fast-paced office