Chief Of Clinical Services

Job description

Essential Responsibilities: · Provide leadership, direction, and oversight of the organization’s clinical services and clinical leadership team. · Lead the development and implementation of clinical strategies, protocols, and best practices that improve outcomes and support organizational goals. · Oversee population health initiatives, including risk stratification efforts to identify high-risk individuals and ensure appropriate clinical interventions. · Monitor clinical trends, outcomes, and performance metrics to drive quality improvement and informed decision-making. · Provide executive oversight of incident management processes, including trend analysis, root cause review, and corrective action planning. · Ensure compliance with OPWDD regulations, Health Home requirements, Medicaid guidelines, and other applicable regulatory standards. · Serve as a clinical resource and subject matter expert for complex medical, behavioral, and care management situations. · Build and maintain productive relationships with OPWDD, government agencies, healthcare systems, provider organizations, and community partners. · Represent the organization during audits, regulatory reviews, and external meetings. · Collaborate with executive leadership to support strategic planning, program development, workforce initiatives, and organizational growth. · Promote a culture of accountability, collaboration, continuous improvement, and clinical excellence. Specific Knowledge, Skills, and Abilities: · Extensive knowledge of OPWDD systems, person-centered practices, population health management, and care coordination. · Strong understanding of clinical risk management, incident review processes, and quality improvement methodologies. · Ability to analyze clinical and operational data to identify trends and drive meaningful outcomes. · Exceptional leadership, communication, and relationship-building skills. · Ability to effectively engage with government agencies, regulators, healthcare providers, and executive stakeholders. · Strong problem-solving, decision-making, and organizational skills. · Ability to manage multiple priorities while maintaining a strategic focus. Strong leadership skills with a proven ability to manage multiple service-oriented departments. · Ability to handle sensitive and confidential information. Required Experience, Minimum Qualifications · Active New York State clinical license required (RN, LCSW, LMHC, Psychologist, NP, or equivalent). · Master’s degree in a clinical or healthcare-related field preferred. · Experience in OPWDD, Health Home, Managed Care, or related healthcare settings. · Minimum of 5 years of progressive leadership experience overseeing clinical teams and services. · Demonstrated experience in population health, quality improvement, regulatory compliance, and clinical operations. · Experience working directly with OPWDD and other regulatory agencies preferred.