Help Desk Technian

Job description

B&C Industries is a rapidly growing packaging supply distributor based in New Jersey. We specialize in providing high-quality packaging solutions to a diverse range of clients, ensuring efficiency and reliability in their packaging needs. Role Overview: We are seeking a proactive and Help Desk Technician with a background in software troubleshooting and support. This role is responsible for providing first-line technical support to internal users, resolving hardware and software issues. Key Responsibilities: Be the first point of contact for employees who need help with computers, software, or general computer questions. Help troubleshoot common issues like slow computers, login problems, or software that isn’t working properly. Assist users with common tools such as Microsoft Office, email, internet browsers, and any company-specific programs. Why Join Us: Opportunity to be part of a dynamic and growing company in the packaging supply industry. Collaborative and supportive work environment that values innovation and initiative. Competitive compensation package and opportunities for professional development and growth.