Role Readiness Operations Manager

About the Role:
The Role Readiness Operations Manager is a critical leadership role within our Revenue Enablement organization. This person will oversee the operational strategy, execution, and continuous improvement of three core readiness programs: Onboarding, Ramp, and Bridge. The ideal candidate is an operationally-minded enablement leader who can balance program design, cross-functional orchestration, and flawless execution while ensuring new and developing sellers are set up for long-term success.

This role requires a builder’s mindset, exceptional stakeholder management, and the ability to drive scalable readiness programs across global teams.

What You'll Do:
Program Leadership & Execution

Own the full operational strategy and execution of the Onboarding, Ramp, and Bridge programs, ensuring they are delivered consistently, effectively, and at scale.
Maintain and continuously refine program frameworks, agendas, schedules, facilitator plans, and participant materials.
Drive seamless handoffs between Recruiting, Sales Leadership, Product, and Enablement to ensure smooth learner experiences from Day 1 through full productivity.
Operational Excellence

Build and maintain processes and templates that standardize how readiness programs are delivered across regions.
Oversee program logistics, communications, timelines, scheduling, and coordination with facilitators and subject matter experts.
Ensure program content, tools, and resources are always up to date, accurate, and aligned with evolving business needs.
Stakeholder Management

Partner closely with Sales Leaders, Revenue Operations, HR, and cross-functional enablement teams to ensure readiness programs support GTM goals.
Serve as the primary point of contact for all operational aspects of Onboarding, Ramp, and Bridge programs.
Facilitate feedback loops and proactively recommend program changes based on stakeholder priorities and learner insights.
Data, Insights & Reporting

Monitor and analyze readiness KPIs, including ramp time, productivity milestones, competency attainment, and learner experience feedback.
Build reporting mechanisms and dashboards to surface program impact and drive continuous improvement.
Identify gaps, opportunities, and trends to improve program effectiveness and scalability.
What We're Looking For:
5+ years of experience in Sales Enablement, Revenue Operations, Program Management, or Learning & Development; experience in SaaS or similar fast-paced environments strongly preferred.
Proven ability to manage large-scale revenue readiness or onboarding programs with operational rigor.
Strong project management skills with demonstrated ability to lead complex initiatives end-to-end.
Excellent communication, presentation, and facilitation skills.
Highly organized and process-driven with an eye for systemization and repeatability.
Experience collaborating with senior sales leaders and cross-functional teams.
Ability to analyze data, create insights, and make data-driven decisions.
Comfortable working at speed, navigating ambiguity, and building in evolving environments.

Skills Required
5+ years of experience in Sales Enablement, Revenue Operations, Program Management, or Learning & Development.
Experience in SaaS or similar fast-paced environments.
Proven ability to manage large-scale revenue readiness or onboarding programs with operational rigor.
Strong project management skills with demonstrated ability to lead complex initiatives end-to-end.
Excellent communication, presentation, and facilitation skills.
Highly organized and process-driven with an eye for systemization and repeatability.
Experience collaborating with senior sales leaders and cross-functional teams.
Ability to analyze data, create insights, and make data-driven decisions.
Comfortable working at speed, navigating ambiguity, and building in evolving environments.
Authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations