Accounts Receivable Specialist

Responsibilities:

Act as the main point of contact within accounting for all customer-related inquiries
Be the accounting main point of contact for all things Stripe and Fazeshift, our billing and collections platforms
Answer internal questions and customer inquiries through email, phone, Slack, and Zendesk, our ticketing system
Follow up with delinquent customers and write off uncollectible accounts
Collect sales tax exemption forms from customers who qualify for exemption
Assist with monthly sales tax reconciliations and help monitor sales tax compliance
Collaborate and communicate with external auditors and regulatory authorities as needed
Contribute to process and documentation improvements
What You Bring to the Team:

2+ years of experience, preferably in accounting and/or accounts receivable
Ability to effectively manage multiple projects and priorities with demanding timeframes, maintaining a high attention to detail
Ability to independently research and resolve tasks with minimal supervision with awareness and motivation to collaborate when necessary
Experience working as part of a small team with varied responsibilities and comfortable navigating multiple, shifting priorities in a hyper-growth environment
Excellent communication skills with the ability to present information to both internal and external stakeholders
Experience working in a fully remote organization is preferred
Strong Excel/Google Sheets and G Suite skills

What We Offer:

100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth