Director Of Operations

Job description

A growing custom manufacturing and installation company is seeking a highly driven Director of Operations to serve as the owner’s right hand and oversee the day-to-day operation of the business. This is a hands-on leadership role responsible for managing production, field operations, workflow execution, and team performance while improving efficiency across the organization. The company currently operates a production facility with approximately 20-30 employees, along with multiple field crews servicing customers throughout the region. The ideal candidate is a strong operator who can bring structure, accountability, and process improvement to a fast-growing business. This person should be equally comfortable leading people, solving operational challenges, and implementing technology to improve visibility and efficiency. This is an opportunity to step into a key leadership role with significant influence on the future direction and growth of the company. Responsibilities: Serve as the primary operational partner to ownership and help oversee all aspects of the business Manage day-to-day operations across warehouse, production, installation, logistics, and administrative functions Lead and develop a team of approximately 20-30 employees, including production staff and field personnel Evaluate and improve workflow efficiency throughout the company’s multi-step order fulfillment and installation process Identify operational bottlenecks and implement practical solutions that improve execution and customer experience Introduce technology, automation, and operational systems to streamline workflows and increase transparency Establish and maintain procedures, performance standards, and accountability measures Coordinate scheduling, production timelines, deliveries, and installation activities Monitor operational performance and ensure projects are completed accurately and on time Partner with ownership on strategic initiatives, growth planning, and operational improvements Foster a culture of accountability, teamwork, urgency, and continuous improvement Qualifications: 7+ years of operations leadership experience in manufacturing, construction, logistics, field services, building products, or a related industry Proven ability to manage and improve team operational performance Strong people leadership skills with the ability to motivate, coach, and hold employees accountable Experience improving processes and implementing operational systems Highly organized with exceptional attention to detail Strong problem-solving and decision-making capabilities Comfortable working in a fast-paced, entrepreneurial environment (may need to lift up to 40lbs) Technology-forward mindset with an interest in improving workflows through systems and automation Willingness to be fully engaged and hands-on in the operation Local to the greater Paterson, NJ area strongly preferred Experience in doors, millwork, construction, manufacturing, or related industries is a plus Compensation & Benefits: Expected compensation approximately $150,000 (based on experience) Opportunity to work directly alongside ownership Real long-term leadership growth potential About the Employer: A well-established custom manufacturing and installation company with a strong reputation for quality craftsmanship, reliable service, and operational excellence. The company operates a busy production facility and field service team, serving customers throughout the region. With continued growth and increasing demand, the organization is investing in operational leadership, process improvement, and technology to support its next stage of expansion. EEO Statement: Topaz HR is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer’s name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.