Philanthropic Operations Associate

Job description

BBYO seeks an early-career Philanthropic Operations Associate to support its fundraising operations — maintaining donor databases, processing gifts, and managing CRM systems to help the organization achieve its philanthropic goals. Hybrid role based in Washington, DC (minimum 2 days/week in office). Responsibilities: • Manage gift processing, donor acknowledgments, pledge tracking, and CRM updates • Maintain accurate donor records in Salesforce, including contact and address changes • Administer matching gifts, stock gifts, monthly giving programs, and online platforms • Create acknowledgment letters, tax receipts, invoices, and pledge reminders • Track campaign progress and coordinate with Finance on revenue reconciliation and audit support • Train fundraising staff on Salesforce functions and supervise the operations intern Qualifications: • 1–2 years CRM experience (Salesforce preferred) and donor database familiarity • Bachelor's degree; proficiency with Excel • Strong attention to detail, organizational abilities, and interpersonal skills • Ability to manage multiple priorities in a fast-paced setting Salary & Benefits: $60,000–$65,000. Flexible PTO, 18 paid holidays, health/dental/vision coverage, 403(b) matching, parental leave, and professional development support.